Success Stories
Steel and Pipe Supply Success with GAINS
Best in Class Customer Service and Product Availability through Optimized Inventory Levels.
Company Overview
Driven by a commitment to put the customer first, Steel and Pipe Supply (SPS), has built a reputation of integrity, innovation, service excellence, and unmatched product availability. Steel Pipe and Supply offers the industry’s most comprehensive range and deepest inventory of carbon steel products.
Challenges
SPS built a reputation on its superior product availability, customer service, and just-in-time delivery. Customers count on SPS to provide them with the goods essential to their work. Supply chain disruptions coupled with wild price fluctuations made sourcing materials increasingly difficult. To manage the unprecedented level of market volatility, SPS needed an easy-to-use yet sophisticated solution with more advanced capabilities than its ERP system. Steel and Pipe Supply turned to GAINS to transform its supply chain performance, having seen a track record of success with other industrial distributors.
Transformation Objectives
SPS chose GAINS to leverage its expertise
in optimizing supply chain performance to
boost customer service while considering
a multitude of market and operational
constraints. GAINS quickly identified
numerous optimization opportunities
throughout the supply chain, including the
need for Multi-Echelon Inventory Optimization
and automated replenishment planning.
GAINS was able to intelligently determine
optimal service levels and stocking policies
for each SKU by location. The GAINS
platform identified a gap in the ability to
strategically adjust inventory on most SKUs
vs. the fixed and limited policies supported by
the ERP system. Using advanced predictive
and simulation techniques, quantities of key
products were increased to prevent stockouts
or the need to expedite while other SKUs
could be reduced. The outcome was tangible,
supporting profitability goals and sustaining
customer service levels while reducing costs
and increasing business process efficiency.
GAINS exception-based workflows enabled
SPS buyers and planners to prioritize their
efforts, automating numerous steps and
reducing the time required to place orders.
This automation fueled by optimized order
size and frequency freed up valuable time for
planners to deal with outliers, larger-impact
issues, and customer service.
With GAINS the SPS team was able to:
RESULTS & BENEFITS
