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Service Parts

Planning for service parts supply chains can be a very complex endeavor. Common challenges include: long lead times, high cost parts, multiple sources for the same part, sporadic and low-volume part usage patterns, and requirements/ preferences of OEM vs PMA parts.

Designed to conquer these challenges, GAINS® supply chain performance optimization platform helps service parts and MRO (maintenance, repair and operations) organizations overcome misaligned inventory — while avoiding endless IT projects. From planning demand to optimizing inventory and growing sales, service parts planners rely on GAINS for faster decision-making to deliver better service, maximize profits, and minimize costs with less effort.

Our advanced capabilities like independent demand forecasting, item supersession, inventory classification, BOM planning, part/repair process optimization help to meet requirements on budget and on time, ensure repair parts availability, lower operating costs, increase service parts sales, and increase service levels. To learn more download the 5 Steps to Level Up Your Service Parts Supply Chain eBook.

Read the GAINS Service Parts Overview

Service Parts Results with GAINS









Key Functions

✔ Multi-channel fulfillment planning
Dynamically optimize supply planning into the supply/DC network supporting the retail locations, which includes multi-channel fulfillment planning
✔ Scalable, multi-tier optimization
Methods that consider a comprehensive set of parameters, costs, and margins across the enterprise

✔ Compatible with any ERP Whether your organization has one or multiple ERP systems, or even homegrown spreadsheets, integration with GAINS is data-agnostic, and is SAP and Oracle Certified

✔ Store-level inventory optimization
Ensure maximum profit (minimum cost) is achieved considering the comprehensive set of costs (e.g. transportation, handling, holding, expiration, etc.)
Item deployment and service level policy optimization
Ensure maximum profit or minimum cost is achieved considering a comprehensive set of costs including: carrying, handling, obsolescence, and transportation
✔ Purpose-built functions
Address common challenges prevalent in the MRO sector specifically, such as sporadic and low-volume part usage, and ensuring service part availability
✔ Dynamic inventory re-distribution
Designed for condition-based supply planning to ensure targeted service level is sustained at least cost
✔ Fully-integrated
Comprehensive multi-echelon planning solution to run the entire MRO supply chain from one place

Aerospace & Defense Success Stories

  • $186 million reduction in inventory
  • 15% increase in service levels
  • 67% reduction in under-stock items
  • 37% reduction in over-stocked items
  • 70% reduction in inventory management workload
  • Read the Success Story

“Now that GAINS is installed, however,  we are able to provide the best service in the industry with 19% less inventory and 30% lower handling costs.”
Read the Success Story

More aerospace & defense organizations who have optimized their supply chains with GAINS:

Additional Service Parts Success with GAINS

GAINS plans and optimizes one of the largest gas turbine fleets in the world and does it with less inventory and higher service levels than Alstom was able to achieve with their ERP and previous planning solution. Success Story

“MRO customers find GAINSystems appealing because it helps them achieve outstanding demand and overall business planning accuracy. The company’s solutions ensure customers always have parts on the shelf so that no system becomes out of service, thereby leading to improved customer service levels, significant reduction in stock-outs and related costs, and decreased inventory investment and operating costs.”

– Sankara Narayanan, Senior Analyst, Frost & Sullivan