Customers
Service Parts
Planning for service parts supply chains can be a very complex endeavor. Common challenges include: long lead times, high cost parts, multiple sources for the same part, sporadic and low-volume part usage patterns, and requirements/ preferences of OEM vs PMA parts.
Designed to conquer these challenges, GAINS® supply chain performance optimization platform helps service parts and MRO (maintenance, repair and operations) organizations overcome misaligned inventory — while avoiding endless IT projects. From planning demand to optimizing inventory and growing sales, service parts planners rely on GAINS for faster decision-making to deliver better service, maximize profits, and minimize costs with less effort.
Our advanced capabilities like independent demand forecasting, item supersession, inventory classification, BOM planning, part/repair process optimization help to meet requirements on budget and on time, ensure repair parts availability, lower operating costs, increase service parts sales, and increase service levels. To learn more download the 5 Steps to Level Up Your Service Parts Supply Chain eBook.
Service Parts Results with GAINS
INCREASE SALES
5-20%
REDUCE INVENTORY
15-32%
LOWER OPERATING COST
12-30%
RAISE SERVICE LEVELS ABOVE
96%
Key Functions
Dynamically optimize supply planning into the supply/DC network supporting the retail locations, which includes multi-channel fulfillment planning
Methods that consider a comprehensive set of parameters, costs, and margins across the enterprise
✔ Compatible with any ERP Whether your organization has one or multiple ERP systems, or even homegrown spreadsheets, integration with GAINS is data-agnostic, and is SAP and Oracle Certified
Ensure maximum profit (minimum cost) is achieved considering the comprehensive set of costs (e.g. transportation, handling, holding, expiration, etc.)
Ensure maximum profit or minimum cost is achieved considering a comprehensive set of costs including: carrying, handling, obsolescence, and transportation
Address common challenges prevalent in the MRO sector specifically, such as sporadic and low-volume part usage, and ensuring service part availability
Designed for condition-based supply planning to ensure targeted service level is sustained at least cost
Comprehensive multi-echelon planning solution to run the entire MRO supply chain from one place







Aerospace & Defense Success Stories


- $186 million reduction in inventory
- 15% increase in service levels
- 67% reduction in under-stock items
- 37% reduction in over-stocked items
- 70% reduction in inventory management workload
- Read the Success Story
“Now that GAINS is installed, however, we are able to provide the best service in the industry with 19% less inventory and 30% lower handling costs.”
Read the Success Story
More aerospace & defense organizations who have optimized their supply chains with GAINS:



Additional Service Parts Success with GAINS


GAINS plans and optimizes one of the largest gas turbine fleets in the world and does it with less inventory and higher service levels than Alstom was able to achieve with their ERP and previous planning solution. Success Story