Customer Success
How Invacare Cut Inventory by 55% and Boosted Service Levels to 97%


- Industry Sector: Healthcare Manufacturer and Distributor
- Headquartered: Elyria, Ohio, USA
- Website:
www.global.invacare.com
Invacare, a leading manufacturer and distributor of home medical equipment, faced a tough balancing act: maintain exceptional service levels for life-changing products without ballooning inventory costs.
Their legacy ERP and forecasting systems weren’t cutting it. Stockouts, slow inventory turns, and high obsolescence were holding them back.
Then they turned to GAINS.
Inside this case study, you’ll discover how Invacare:
✅ Reduced inventory investment by over 55%
✅ Increased customer service levels from 60% to 97%
✅ Slashed receiving and handling costs by 15%
✅ Cut expediting costs to nearly zero
✅ Gained real-time visibility and smarter demand planning across 100+ markets
With GAINS’ decision automation, dynamic forecasting, and multi-echelon inventory optimization, Invacare unlocked a more responsive, efficient, and cost-effective supply chain—without compromising on care quality.
See how a global medical manufacturer transformed its supply chain with GAINS. Download the full case study.