Customer Success
How ACR Achieved 98% Fill Rates And Reduced Inventory While Growing Sales
- Industry Sector: Manufacturing
- Headquartered: Exton, PA, USA
- Website:
www.weareACR.com
ACR (AmerCareRoyal) faced significant supply chain challenges following a series of mergers and acquisitions. These included fragmented systems, inconsistent inventory practices, and inefficient distribution center (DC) networks, leading to suboptimal fill rates, frequent stockouts, and increased operational costs. To address these issues, ACR partnered with GAINS to implement a comprehensive supply chain optimization strategy.
Key Outcomes:
- Enhanced fill rates to 98% from the mid-70% range, ensuring customers received complete orders promptly.
- Achieved over 95% fulfillment from default locations, reducing the need for split shipments and improving customer satisfaction.
- Decreased overall inventory levels by 25% while simultaneously experiencing sales growth, leading to improved cash flow and reduced holding costs.
- Reduced outbound freight and warehouse expenses by 27% through optimized inventory placement and smarter route planning.
Download the full case study to learn how!
