Privacy Policy
Last updated: Aug 29, 2024 9:03 AM
We value your privacy very highly. Please read this Privacy Policy carefully before using the gainsystems.com Website (the “Website”) operated by GAINSystems, LLC, a(n) Limited Liability Company formed in Illinois, United States (“us,” “we,” “our”) as this Privacy Policy contains important information regarding your privacy and how we may use the information we collect about you.
Your access to and use of the Website is conditional upon your acceptance of and compliance with this Privacy Policy. This Privacy Policy applies to everyone, including, but not limited to: visitors, users, and others, who wish to access or use the Website.
By accessing or using the Website, you agree to be bound by this Privacy Policy. If you disagree with any part of the Privacy Policy, then you do not have our permission to access or use the Website.
What information we collect, where we get this information, how we use this information, what happens if we don't have it, and the legal basis for processing this information
We collect and store any and all information that you enter on this Website. We collect and store the following information about you:
Identifying Information - Name
Specific piece of information
Legal basis for processing this information
- The user has provided consent to the processing of their information;
- Processing is necessary to perform a contract with the user;
- Processing is necessary in order to take steps that the user has requested prior to entering into a contract;
- Processing is necessary for compliance with a legal obligation.
Where we get this information
- Information submitted by the consumer;
- Social networks.
How we use this information
- Analytics;
- Enforcing our Terms of Service;
- Marketing and advertising;
- Performing services;
- Providing customer service;
- Resolving disputes;
- Targeted advertising;
- Verifying customer information;
- Verifying position and quality of ad impressions.
What happens if we don’t have this information
- Our use of your data for analytics will not be possible;
- Our use of your data for enforcing our Terms of Service will not be possible;
- Our use of your data for marketing and advertising will not be possible;
- Our use of your data for performing services will not be possible;
- Our use of your data for providing customer service will not be possible;
- Our use of your data for resolving disputes will not be possible;
- Our use of your data for targeted advertising will not be possible;
- Our use of your data for verifying customer information will not be possible;
- Our use of your data for verifying position and quality of ad impressions will not be possible.
Identifying Information - Postal / Shipping Address
Specific piece of information
Legal basis for processing this information
- The user has provided consent to the processing of their information;
- Processing is necessary in order to take steps that the user has requested prior to entering into a contract.
Where we get this information
- Information submitted by the consumer;
- Tracking pixels;
- The observation and recording of activities by the business, such as through the use of cookies.
How we use this information
- Analytics;
- Enforcing our Terms of Service;
- Marketing and advertising;
- Performing services;
- Targeted advertising;
- Verifying customer information;
- Verifying position and quality of ad impressions.
What happens if we don’t have this information
- Our use of your data for analytics will not be possible;
- Our use of your data for enforcing our Terms of Service will not be possible;
- Our use of your data for marketing and advertising will not be possible;
- Our use of your data for performing services will not be possible;
- Our use of your data for targeted advertising will not be possible;
- Our use of your data for verifying customer information will not be possible;
- Our use of your data for verifying position and quality of ad impressions will not be possible.
Identifying Information - Billing Address
Specific piece of information
Legal basis for processing this information
- The user has provided consent to the processing of their information;
- Processing is necessary in order to take steps that the user has requested prior to entering into a contract.
Where we get this information
- Information submitted by the consumer;
- Tracking pixels;
- The observation and recording of activities by the business, such as through the use of cookies.
How we use this information
- Analytics;
- Enforcing our Terms of Service;
- Marketing and advertising;
- Performing services;
- Targeted advertising;
- Verifying customer information;
- Verifying position and quality of ad impressions.
What happens if we don’t have this information
- Our use of your data for analytics will not be possible;
- Our use of your data for enforcing our Terms of Service will not be possible;
- Our use of your data for marketing and advertising will not be possible;
- Our use of your data for performing services will not be possible;
- Our use of your data for targeted advertising will not be possible;
- Our use of your data for verifying customer information will not be possible;
- Our use of your data for verifying position and quality of ad impressions will not be possible.
Identifying Information - Phone Number
Specific piece of information
Legal basis for processing this information
- The user has provided consent to the processing of their information;
- Processing is necessary in order to take steps that the user has requested prior to entering into a contract.
Where we get this information
- Information submitted by the consumer;
- Tracking pixels;
- The observation and recording of activities by the business, such as through the use of cookies.
How we use this information
- Analytics;
- Enforcing our Terms of Service;
- Marketing and advertising;
- Performing services;
- Targeted advertising;
- Verifying customer information;
- Verifying position and quality of ad impressions.
What happens if we don’t have this information
- Our use of your data for analytics will not be possible;
- Our use of your data for enforcing our Terms of Service will not be possible;
- Our use of your data for marketing and advertising will not be possible;
- Our use of your data for performing services will not be possible;
- Our use of your data for targeted advertising will not be possible;
- Our use of your data for verifying customer information will not be possible;
- Our use of your data for verifying position and quality of ad impressions will not be possible.
Identifying Information - IP Address
Specific piece of information
Legal basis for processing this information
- The user has provided consent to the processing of their information;
- Processing is necessary in order to take steps that the user has requested prior to entering into a contract.
Where we get this information
- Information submitted by the consumer;
- Tracking pixels;
- The observation and recording of activities by the business, such as through the use of cookies.
How we use this information
- Analytics;
- Enforcing our Terms of Service;
- Marketing and advertising;
- Performing services;
- Targeted advertising;
- Verifying customer information;
- Verifying position and quality of ad impressions.
What happens if we don’t have this information
- Our use of your data for analytics will not be possible;
- Our use of your data for enforcing our Terms of Service will not be possible;
- Our use of your data for marketing and advertising will not be possible;
- Our use of your data for performing services will not be possible;
- Our use of your data for targeted advertising will not be possible;
- Our use of your data for verifying customer information will not be possible;
- Our use of your data for verifying position and quality of ad impressions will not be possible.
Identifying Information - Email Address
Specific piece of information
Legal basis for processing this information
- The user has provided consent to the processing of their information;
- Processing is necessary in order to take steps that the user has requested prior to entering into a contract.
Where we get this information
- Information submitted by the consumer;
- Tracking pixels;
- The observation and recording of activities by the business, such as through the use of cookies.
How we use this information
- Analytics;
- Enforcing our Terms of Service;
- Marketing and advertising;
- Performing services;
- Targeted advertising;
- Verifying customer information;
- Verifying position and quality of ad impressions.
What happens if we don’t have this information
- Our use of your data for analytics will not be possible;
- Our use of your data for enforcing our Terms of Service will not be possible;
- Our use of your data for marketing and advertising will not be possible;
- Our use of your data for performing services will not be possible;
- Our use of your data for targeted advertising will not be possible;
- Our use of your data for verifying customer information will not be possible;
- Our use of your data for verifying position and quality of ad impressions will not be possible.
Identifying Information - Device Identifier
Specific piece of information
Legal basis for processing this information
- The user has provided consent to the processing of their information;
- Processing is necessary in order to take steps that the user has requested prior to entering into a contract.
Where we get this information
- Information submitted by the consumer;
- Tracking pixels;
- The observation and recording of activities by the business, such as through the use of cookies.
How we use this information
- Analytics;
- Enforcing our Terms of Service;
- Marketing and advertising;
- Performing services;
- Targeted advertising;
- Verifying customer information;
- Verifying position and quality of ad impressions.
What happens if we don’t have this information
- Our use of your data for analytics will not be possible;
- Our use of your data for enforcing our Terms of Service will not be possible;
- Our use of your data for marketing and advertising will not be possible;
- Our use of your data for performing services will not be possible;
- Our use of your data for targeted advertising will not be possible;
- Our use of your data for verifying customer information will not be possible;
- Our use of your data for verifying position and quality of ad impressions will not be possible.
We are not required to collect this information by a law, court order, nor by a tribunal order. We combine or link the personal information that we hold about you.
Note that we do not use your personal information for the purpose of profiling. Please see the “Your Rights” section below for more information about exercising your privacy rights related to profiling.
With whom we share your personal information
We do not share your personal information with any third parties.
How we protect your personal information
We have implemented the following measures to protect and safeguard your personal information:
- Limiting the amount of personal information that we collect to strictly necessary only;
- Using ssl or other secure connection technologies when receiving or sending personal information beyond internal networks;
- Destroying the personal information that we no longer need;
- Performing regular risk assessments;
- Mitigating risks by following a risk treatment plan;
- Having comprehensive security policies and procedures;
- Screening all employees with access to personal information;
- Training our employees;
- Requiring our employees to sign confidentiality agreements;
- Encrypting laptops, usbs and other portable media;
- Implementing and monitoring intrusion prevention and detection systems;
- Maintaining up-to-date software and safeguards;
- Performing regular due diligence of vendors;
- Implementing physical security measures.
Sale of your information
We do not sell your personal information. Please see the “Your Rights” section below for more information about exercising your privacy rights regarding sales of your personal information.
Our policies and procedures
We have created and maintained the following policies and procedures to aid us in the protection and safeguarding of your information. You may click the link next to the respective policy or procedure to read it.
- When you visit or log in to our website, cookies and similar technologies may be used by our online data partners or vendors to associate these activities with other personal information they or others have about you, including by association with your email or home address. We (or service providers on our behalf) may then send communications and marketing to these email or home addresses. You may opt out of receiving this advertising by visiting https://app.retention.com/optout . – https://support.rb2b.com/en/articles/8795972-updating-your-privacy-policy.
Cookies
A cookie is a small piece of data sent from a website and stored on your device by your browser. This Website collects cookies. Please visit our Cookie Policy to learn more about what cookies we collect, why we collect them, and how to change your cookie settings.
Children's privacy
This Website is intended for use by a general audience and does not offer services to children. Should a child whom we know to be under 18 send personal information to us, we will use that information only to respond to that child to inform him or her that they cannot use this Website.
Analytics programs
This Website uses Google Analytics to collect information about you and your behaviors. If you would like to opt out of Google Analytics, please visit https://tools.google.com/dlpage/gaoptout/.
Information retention
We retain all of the information that we collect until we not longer need the information to contact you.
Direct marketing
We use the information that we collect about you for direct marketing purposes. Direct marketing is the act of selling products or services directly to consumers rather than through retailers. Residents of Australia and/or the European Union and/or the European Economic Area and the United Kingdom – You may, at any time, request that we cease to use your information for direct marketing purposes by emailing us at jlacey@gainsystems.com.
Your rights
Depending upon where you reside, you may have the following rights with regard to your personal information:
The right to opt out of use of your personal information for the purposes of targeted advertising.
Applies To
The right to access the personal information that we have collected about you.
Applies To
The right to say no to the sale of your personal information.
Applies To
The right to opt out of the use of your personal information for the purposes of profiling in furtherance of decisions that produce legal or similarly significant effects concerning you.
Applies To
The right to request that we delete all or some of the personal information that we have collected on you.
Applies To
The right not to be discriminated against based upon your exercise of your privacy rights.
Applies To
The right to ask us to transmit your personal information that we have collected on you to another provider (where technically feasible).
Applies To
The right to request that we amend any of the information that we have collected about you.
Applies To
The right to withdraw your consent to the processing of your data.
Applies To
The right to request that we restrict the processing of your data.
Applies To
The right to lodge a complaint regarding our collection, sharing and processing of data with competent authorities in the proper jurisdiction.
Applies To
The right to not have to identify yourself, or of using a pseudonym in certain circumstances.
Applies To
The right to stop receiving unwanted direct marketing.
Applies To
The right to receive the personal information that we hold about you in a portable and, to the extent feasible, a readily usable format that allows you to transmit this information to another entity.
Applies To
The right to confirm whether we are processing your personal information.
Applies To
Exercising your rights
You may exercise the rights specified above by submitting a consumer request to:
Jenn Hastings
Corporate Counsel
JHastings@gainsystems.com
248.955.4772
1200 N Ashland Ave Ste 300, Chicago, IL 60622
USA
We will need to verify your identity prior to effectuating your request. To verify your identity, you will need to provide us with the following information with your request:
- Name;
- Postal / Shipping address;
- Billing address;
- Phone number;
- IP address;
- Email address;
- business email.
Please note that we may be unable to process your request if you do not provide us with the above information.
You may also designate an authorized agent to exercise your rights on your behalf. You may designate an agent via any of the ways used to submit requests on your behalf. We will request the agent to verify that he or she has the authority to submit requests on your behalf. We will do so by asking the agent to submit the following information:
- The requester’s valid government-issued ID;
- The authorized agent’s valid government ID.
Please note that we may not be able to process your request if your designated agent and/or you do not provide us with the above information.
We will respond to most consumer requests within 30 to 45 days of receipt, depending upon where you reside. However, some requests may take longer. We will notify you in writing if we need more time to respond. We have the ability to deny your request(s) if certain exceptions in the law apply. If we do deny your request, we will provide you with the reasons for such denial.
You have the right to appeal a refusal to take action on a rights request. You may file an appeal to us at the contact information provided above. We will respond to most appeal requests within 60 days of receipt. In our response to your appeal, we will inform you of any actions taken or not taken and the reason(s) as to why. Normally, we do not charge a fee to process or respond to consumer requests. However, we may charge a fee for a third or subsequent request within a 12-month period.
Complaints
You have the right to lodge a complaint regarding our collection, use and sharing of your personal information by contacting us at the following contact information:
- Jenn Hastings
- Corporate Counsel
- JHastings@gainsystems.com
- 248.955.4772
- 1200 N Ashland Ave Ste 300, Chicago, IL 60622
- USA
Any such complaints must first be addressed to us in writing as required by Australia Privacy Act 1988 S 40(1A). We will respond to all complaints within a reasonable time (usually 30 days). If you are not satisfied with our response to your complaint, you may then lodge a complaint with the Office of the Australian Information Commissioner by following the steps on this page.
Accountability
The following person is accountable and responsible for our privacy practices and procedures:
Jenn Hastings
Corporate Counsel
248.955.4772
JHastings@gainsystems.com
You may lodge a complaint with us by contacting the person accountable and responsible for our privacy practices and procedures at the contact information above. You may also lodge a complaint with the Office of the Privacy Commissioner of Canada by visiting this page or calling 1-800-282-1376.
Location of data processing
All data processing activities undertaken by us take place in United States.All data processing activities undertaken by us take place in United States.
Third-party websites
This Website may contain hyperlinks to websites operated by parties other than us. We provide such hyperlinks for your reference only. We do not control such websites and are not responsible for their contents or the privacy or other practices of such websites. It is up to you to read and fully understand their Privacy Policies. Our inclusion of hyperlinks to such websites does not imply any endorsement of the material on such websites or any association with their operators.
Do Not Track
Do Not Track is a preference you can set on your browser to inform websites that you do not want to be tracked. We do not support Do Not Track (“DNT”). You can either enable or disable Do Not Track by visiting the Preferences or Settings page of your browser.
Transferring Data
We plan to transfer data to United States. This means that your information may be processed in a country outside of Canada and it may be accessible to law enforcement authorities and national security authorities of that country and jurisdiction.
Changes to Privacy Policy
We reserve the right to amend this Privacy Policy at any time. We will notify you of any changes to this Privacy Policy by posting the updated Privacy Policy to this website or application.
Questions
If you have any questions about this Privacy Policy, please contact us at jlacey@gainsystems.com.