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Authored by Gartner Analyst Amber Salley

Supply chain planning technology projects are often overbudget and the software tools underused. This research helps supply chain leaders overcome these challenges by narrowing the project focus, tackling data issues, building support and working with third parties.

Key Challenges

  • Many supply chain planning (SCP) business leaders treat technology implementations as IT projects rather than business change and improvement projects. This leads to inadequate emphasis on organizational change efforts, resulting in slow adoption and resistance to change.
  • SCP technology projects may be subject to inadequate funding and staffing, leading to prolonged implementation, negatively affecting momentum and potentially leading to failure.
  • Data challenges cause delays to project kick-offs and prolong the duration of the testing period, causing overruns of time and budget overspend.
  • Project team's lack of understanding of how to effectively use third-party partners leads to wasted effort and unnecessary spend.

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