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Enhance Your Experience with the Latest from GAINS ​IQ

Welcome to GAINS IQ, an educational webinar series for GAINS customers only. Our product team and other experts will cover topics designed to increase your GAINS IQ during these live events. From new capabilities to UX features and much more, you’ll stay up to date and get the most out of your GAINS supply chain system. 


GAINS supply chain planning experts, product managers, and data scientists participate in GAINS IQ webinars to give you the information you need to take advantage of the latest AI, ML, and planning advancements from GAINS.

Sign up for an upcoming live event, or watch one of our archived webinars. GAINS IQ sessions are complimentary for our customers, but registration is required. Sign up here!

Upcoming topics will include: 

  • Continuous decision making 
  • A new UI/UX experience 
  • And more to come. 

Are you not receiving our emails about GAINS IQ events? Sign up here for email notifications. 

Previous GAINS IQ sessions are available to GAINS customers below:

GAINS Help & Support Made Easy with Zendesk [Archived Webinar] – December 2022 

Keep in touch with the GAINS team via our online customer support platform, Zendesk, an industry leader in end user support.

The Zendesk support portal’s flexible and user-friendly functionality enables seamless interactions between our customers and our GAINS team members so we can provide quality, consistent, and timely resolution of your support needs. It offers customers convenient access to useful articles and documentation on GAINS, as well as complete visibility into your support history and support requests submitted by others in your company. This record of support history is beneficial to you as well as to our GAINS team, as it allows us to access important customer data to make optimal and faster decisions to cover your support needs.

Join us for a webinar where you’ll learn about:

  • Creating an account
  • Creating support requests
  • Viewing requests you’ve submitted
  • Searching GAINS articles & documentation

Following our Zendesk overview we’ll recap our recent GAINS Summit 2022 and provide insight into next year’s Summit.

GAINS X: A new view into the future of Supply Chain Planning systems [Archived Webinar] – October 2022 

The new GAINS user interface, GAINS X, makes it easier than ever for GAINS users to engage the powerful capabilities of their innovative supply chain planning system from GAINS. Improved visual elements direct users to the dynamic features they use most, driving faster, more effective decision-making. Join the webinar to see how GAINS X streamlines the user experience of the GAINS platform, making it more efficient and easier to use. With GAINS X, you have the tools to get the right information to make intelligent business decisions at the right time.

Join the next GAINS IQ webinar as the GAINS Product Team introduces you to GAINS X and a better way to complete your planning activities. The live discussion and demo of the supply chain planning system will include:

  • An overview of the updated, more contemporary look and feel.
  • A walk-through of the new, customizable views displaying only the data you need.
  • A first look at our improved list functionality and report building.
  • And much more!

Get More Timely & Actionable Insights from GAINS [Archived Webinar] – July 2022 

Volatility in today’s supply chain requires you to react faster than ever and make continuous adjustments—a nearly impossible task when using outdated insights. Join the GAINS Product team to learn about GAINS’ latest innovations, harness your current data, and overcome the complexity of today’s environment, enabling you to make better decisions. GAINS empowers you to continuously sense your network and make adjustments and iterative improvements while optimizing cost/service tradeoffs. 

During this 45-minute webinar, you’ll uncover how to use GAINS to discover solutions to today’s most complex supply chain topics, including: 

  • Continually configuring your supply chain to boost profitability 
  • How to find alternative sources for new products 
  • Take immediate action when your options change   
  • Continuously balance cost-to-serve with profitability 

Review GAINS on G2!

Most people do their own research before buying. You look up a restaurant’s rating before going, reviews on the newest phone, or even sweatpants. Most importantly, people research tools for their jobs before reaching out to the company. That’s why reviews are especially important to us. Please take a few minutes to review GAINS on G2 here: